As any leader of study abroad and global programs knows, you need to prepare for the unexpected. No matter how well a program is pre-planned, inclimate weather, unexpected hazards, and unplanned travel delays, among other untimely factors, can reap havoc on a program. Alycea has always been someone who is cool under pressure. When changes needed to be made prior to or during the program, "on the fly", Alycea has been a dependable, calm, and professional presence. This is a major reason why I have enjoyed working with her for half a dozen programs. If you have the opportunity to work with Alycea, I recommend that you do so.